Elastic Cloud incident
Deployment creation failing in AWS EU West 1
Elastic Cloud experienced a major incident on October 1, 2025 affecting APM connectivity: AWS eu-west-1, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 01, 2025, 09:31 AM UTC
We are aware of an issue impacting the creation of Hosted deployments on the AWS EU West 1 region. Our engineering team has been engaged. We will post an additional status update in the next 60 minutes.
- identified Oct 01, 2025, 09:51 AM UTC
We have identified an issue for creating new Hosted deployments in AWS EU West 1. We are continuing our efforts in working this issue to a resolution state. We will post an update in one hour, or sooner if there is a change in status.
- monitoring Oct 01, 2025, 10:33 AM UTC
The resolution has been deployed, and we are now monitoring deployment creation in AWS EU West 1 for Hosted deployments. We will post an update in one hour, or sooner if the status changes.
- resolved Oct 01, 2025, 10:51 AM UTC
We have completed our work to restore service to Hosted deployment creation in AWS EU West 1.