Elastic Cloud incident

Issue when creating Serverless projects in Azure eastus region

Major Resolved View vendor source →

Elastic Cloud experienced a major incident on August 20, 2026 affecting Elastic Cloud Serverless, lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 12:48 PM UTC
Resolved
Aug 20, 2026, 04:22 PM UTC
Duration
3h 34m
Detected by Pingoru
Aug 20, 2026, 12:48 PM UTC

Affected components

Elastic Cloud Serverless

Update timeline

  1. investigating Aug 20, 2026, 12:48 PM UTC

    An issue affecting the creation of new Serverless projects in Azure's eastus region has been identified. Our team is actively investigating to determine the root cause. We will provide a follow-up status update within the next hour or as soon as the root cause is established, whichever occurs first.

  2. monitoring Aug 20, 2026, 02:05 PM UTC

    We have determined that the issue stems from an upstream problem with Azure's storage component. Upon examination, the impact is limited strictly to new project initialization times, resulting in longer creation times for Serverless projects in the Azure eastus region. We will provide a further update once the issue has been resolved.

  3. resolved Aug 20, 2026, 04:22 PM UTC

    Azure's storage component issues in the eastus region have been resolved. Consequently, Serverless project creation times have returned to normal and are functioning as expected.