Elastic Cloud incident
Serverless project creation delayed or failing
Elastic Cloud experienced a major incident on August 13, 2026 affecting Elastic Cloud Serverless, lasting 4h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 13, 2026, 03:57 AM UTC
We are investigating failures with Serverless project creation.
- investigating Aug 13, 2026, 05:28 AM UTC
We're currently investigating an issue affecting Serverless project creation and modifications. You may experience delays or failures when creating new projects or updating existing project settings. What's affected: - Creating new Serverless projects - Modifying project settings in the Cloud UI or over the API What's not affected: - Running Serverless projects continue to operate normally - Existing project workloads are unimpacted We'll provide an update within 2 hours, or sooner if the situation changes.
- monitoring Aug 13, 2026, 06:04 AM UTC
We've identified and resolved the issue affecting Serverless project creation and modifications. Our fix has been deployed, and all services are operating normally. Current status: - Creating and modifying Serverless projects is fully operational - All systems are performing as expected We're continuing to monitor closely for any recurrence.
- resolved Aug 13, 2026, 08:40 AM UTC
We've resolved the issue affecting Serverless project creation and modifications. All systems are now operating normally.