Elastic Cloud incident

Replication bug causing slow recoveries

Elastic Cloud is currently experiencing a major incident affecting Elastic Cloud Hosted, which began 6h ago. The vendor's full update timeline is below.

Started
Sep 01, 2026, 08:16 AM UTC
Resolved
Ongoing
Duration
● 5h 59m
Detected by Pingoru
Sep 01, 2026, 08:16 AM UTC

Affected components

Elastic Cloud Hosted

Update timeline

  1. investigating Sep 01, 2026, 08:16 AM UTC

    We are aware of a bug affecting customers on Elasticsearch versions 9.5.0, 9.5.1 and 9.5.2 where bulk index operations processed on the primary shard can result in divergence on the replicas resulting in high disk usage and long-running recoveries. The team is working on a fix. More information can be found on https://www.elastic.co/docs/release-notes/elasticsearch/known-issues#elasticsearch-9.5.2-known-issues The next update will be in the next 2 hours or sooner if needed.

  2. identified Sep 01, 2026, 11:07 AM UTC

    We have identified the root cause and the team is working on a fix scheduled to be released in Elasticsearch version 9.5.3 What you can do: - If you have not yet upgraded to 9.5.*, you are not affected as upgrades to 9.5 have been disabled until 9.5.3 is released - If you are already running 9.5 and experience the symptoms of this issue, please contact Elastic Support. More information can be found on https://www.elastic.co/docs/release-notes/elasticsearch/known-issues#elasticsearch-9.5.2-known-issues