Ekklesia 360 incident

Critical maintenance scheduled

Resolved after 16 hours 32 minutes, on March 3, 2015.

completed Mar 04, 2015, 12:01 PM UTC

The scheduled maintenance has been completed.

Started
Mar 03, 2015, 07:29 PM UTC
Resolved
Mar 04, 2015, 12:01 PM UTC
Duration
16h 32m
Detected by Pingoru
Mar 03, 2015, 07:29 PM UTC

Update timeline

  1. scheduled Mar 03, 2015, 07:29 PM UTC

    Our hosting engineers have discovered server vulnerabilities that require urgent maintenance. The work is scheduled to be performed this evening starting at 8:00pm and lasting until 10:00pm (PST). The maintenance unfortunately requires a reboot of the affected host machines. We expect the maintenance to bring the CMS offline for just a fraction of that two hours. Later, between 2:00am and 4:00am (PST) on March 4, the system API will be down for a short time while that system is rebooted separately. During this time some content on client websites may appear missing. Again, we are expecting client sites to be affected for only a fraction of that two-hour window. To protect the security of your data, patches will be made to the infrastructure prior to when the details of these exploits will be released to the public. If you have any questions or concerns, please contact us at http://help.ekklesia360.com/support/. Thank you!

  2. in progress Mar 04, 2015, 04:01 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed Mar 04, 2015, 12:01 PM UTC

    The scheduled maintenance has been completed.

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