Ekklesia 360 incident

Internal search engine restarting

Resolved after 2 days 3 hours, affecting CMS Backend, on May 2, 2018.

resolved May 04, 2018, 06:59 PM UTC

We have upgraded our search algorithms and all searchable items are being indexed properly again.

Started
May 02, 2018, 03:21 PM UTC
Resolved
May 04, 2018, 06:59 PM UTC
Duration
2d 3h
Detected by Pingoru
May 02, 2018, 03:21 PM UTC

Affected components

CMS Backend

Update timeline

  1. identified May 02, 2018, 03:21 PM UTC

    The team is working to reboot the internal search engine—responsible for site search functionality—to resolve issues with the search index. Thank you!

  2. resolved May 04, 2018, 06:59 PM UTC

    We have upgraded our search algorithms and all searchable items are being indexed properly again.

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