Resolved after 1 day 3 hours, affecting CMS Backend and CMS API and 1 more, on July 30, 2018.
Our media processing and publishing queues have caught up and are processing new jobs in a normal amount of time. We are continuing to monitor our systems to ensure things continue to run smoothly. If your media items are still showing up as empty, please try re-uploading your media.
Affected components
Update timeline
- investigating Jul 30, 2018, 08:16 PM UTC
The team is investigating an issue preventing CMS connections to sites, where there may be a delay in publishing newly created pages. We'll keep you updated as we work to resolve this.
- investigating Jul 31, 2018, 04:05 PM UTC
The team is investigating an issue preventing the upload of media items to the CMS as well as the publishing of newly created changes. We will keep you updated as we work to resolve this.
- monitoring Jul 31, 2018, 10:01 PM UTC
Our media processing and publishing queues have caught up and are processing new jobs in a normal amount of time. We are continuing to monitor our systems to ensure things continue to run smoothly. If your media items are still showing up as empty, please try re-uploading your media.
- resolved Jul 31, 2018, 11:17 PM UTC
This incident has been resolved.
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