Ekklesia 360 incident

Intermittent Connectivity Issues

Resolved after 1 day 1 hour, affecting Site Hosting: Cloud, on September 13, 2018.

resolved Sep 14, 2018, 02:25 PM UTC

Following continued monitoring, without further issues we are considering this issue resolved.

Started
Sep 13, 2018, 06:06 PM UTC
Resolved
Sep 14, 2018, 07:42 PM UTC
Duration
1d 1h
Detected by Pingoru
Sep 13, 2018, 06:06 PM UTC

Affected components

Site Hosting: Cloud

Update timeline

  1. investigating Sep 13, 2018, 06:06 PM UTC

    Our Operations team is investigating an intermittent connectivity issue in our datacenter. Websites may experience occasional spikes in latency or dropped connections. As we have more information we will update this post. We are available to assist with any questions or concerns via email at [email protected], or by telephone at 1-877-452-0015 x2

  2. monitoring Sep 14, 2018, 12:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 14, 2018, 02:25 PM UTC

    Following continued monitoring, without further issues we are considering this issue resolved.

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