Resolved after 2 hours 20 minutes, affecting Site Hosting: Cloud and Site Hosting: One-Click (Decommissioned) and 1 more, on February 6, 2019.
We have not seen reports of 504 errors in over 60 minutes, and have turned on autoscaling for our database to ensure we do not hit capacity going forward. If you are still experiencing errors, please contact us at [email protected]
Affected components
Update timeline
- investigating Feb 06, 2019, 05:27 PM UTC
We are currently investigating an issue with websites loading slowly or failing to load with a 504 error message. We will post another update in 30 minutes.
- monitoring Feb 06, 2019, 06:01 PM UTC
We are experiencing higher than normal database ussage and have added additional databases to handle the increased traffic. We will continue to monitor and will post another update in 30 minutes.
- monitoring Feb 06, 2019, 06:35 PM UTC
We are continuing to monitor for further issues. We will post another update in 60 minutes.
- resolved Feb 06, 2019, 07:47 PM UTC
We have not seen reports of 504 errors in over 60 minutes, and have turned on autoscaling for our database to ensure we do not hit capacity going forward. If you are still experiencing errors, please contact us at [email protected]
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