Ekklesia 360 incident

Media Uploading

Resolved after 2 hours 1 minute, affecting CMS Backend and Media Storage, on August 26, 2019.

resolved Aug 26, 2019, 05:54 PM UTC

Sorry for the delay in posting an update. We have identified the issue and implemented a fix. Our upload queue is a little backed up, but any files that were uploaded this morning will be processed and will appear available in the CMS within a few hours. If you have any additional questions, do not hesitate to contact us at [email protected] Thank You

Started
Aug 26, 2019, 03:53 PM UTC
Resolved
Aug 26, 2019, 05:54 PM UTC
Duration
2h 1m
Detected by Pingoru
Aug 26, 2019, 03:53 PM UTC

Affected components

CMS BackendMedia Storage

Update timeline

  1. investigating Aug 26, 2019, 03:53 PM UTC

    We are currently investigating issues with media uploads. We will post another update at 9:30 PST.

  2. resolved Aug 26, 2019, 05:54 PM UTC

    Sorry for the delay in posting an update. We have identified the issue and implemented a fix. Our upload queue is a little backed up, but any files that were uploaded this morning will be processed and will appear available in the CMS within a few hours. If you have any additional questions, do not hesitate to contact us at [email protected] Thank You

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