Resolved after 1 hour 13 minutes, affecting CMS Backend and CMS API, on March 18, 2020.
We have updated our database auto-scaling and our services are back to running normally.
Affected components
Update timeline
- investigating Mar 18, 2020, 05:52 PM UTC
We are currently experiencing heavy load on our database and as a result, you may experience 504 Gateway Timeout errors when navigating in the CMS. You may also see that certain content on your website does not load. We are prioritizing website traffic over CMS traffic at this time. Our whole team is working on resolving the issue. Thank you for your patience during this time.
- investigating Mar 18, 2020, 05:53 PM UTC
We are continuing to investigate this issue.
- investigating Mar 18, 2020, 06:53 PM UTC
We have temporarily disabled access to the CMS while we bring our Databases back up.
- resolved Mar 18, 2020, 07:05 PM UTC
We have updated our database auto-scaling and our services are back to running normally.
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