Resolved after 23 hours 58 minutes, affecting Site Hosting: Cloud, on April 12, 2020.
Working alongside our hosting provider we have allocated additional servers to handle the increased Easter traffic. We will continue to monitor the situation and will post updates if anything changes.
Affected components
Update timeline
- investigating Apr 12, 2020, 04:29 PM UTC
Due to the massive spike in Easter traffic, our hosting provider is experiencing some sites are loading slower than normal, and in some cases, failing to load with a "504 Gateway Timeout" or "Please come back later" message. We are working closely with our hosting provider to improve site load times and ensure your sites do not go offline.
- investigating Apr 12, 2020, 04:30 PM UTC
Due to the massive spike in Easter traffic, our hosting provider is experiencing some sites are loading slower than normal, and in some cases, failing to load with a "504 Gateway Timeout" or "Please come back later" message. We are working closely with our hosting provider to improve site load times and ensure your sites do not go offline.
- monitoring Apr 12, 2020, 04:51 PM UTC
Working alongside our hosting provider we have allocated additional servers to handle the increased Easter traffic. We will continue to monitor the situation and will post updates if anything changes.
- resolved Apr 13, 2020, 04:28 PM UTC
This incident has been resolved.
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