Resolved after 3 hours 17 minutes, affecting Site Hosting: The Abbey, on October 25, 2020.
We have restored access to the server and sites are loading properly again.
Affected components
Site Hosting: The Abbey
Update timeline
- investigating Oct 25, 2020, 06:43 PM UTC
We are aware that one of our servers hosting customer websites is currently unable to connect. Our developers are investigating and working to restore server as quickly as possible. We will post another update in 30 minutes.
- monitoring Oct 25, 2020, 07:00 PM UTC
We have restored access to the server and sites are loading properly again.
- resolved Nov 06, 2020, 08:42 PM UTC
This incident has been resolved.
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