Ekklesia 360 incident

Platform Degradation Due to System Issues

Resolved after 17 hours 19 minutes, affecting Media Storage and Historian and 1 more, on December 7, 2021.

resolved Dec 08, 2021, 02:40 PM UTC

UPDATE: AWS engineers identified the issue with their cloud platform and made the necessary repairs. The Ekklesia platform is operating normally and clients should not see issues with media storage/uploads or using the prayer cloud.

Started
Dec 07, 2021, 09:21 PM UTC
Resolved
Dec 08, 2021, 02:40 PM UTC
Duration
17h 19m
Detected by Pingoru
Dec 07, 2021, 09:21 PM UTC

Affected components

Media StorageHistorianPrayer Cloud

Update timeline

  1. investigating Dec 07, 2021, 09:21 PM UTC

    Due to a wide-spread issue with AWS Services, the Ekklesia platform is seeing a degradation of operational efficiency. This issue is impacting various aspect of the E360 platform including media storage and the prayer cloud. We apologize for this inconvenience and are working with AWS to get the system back to full operational efficiency.

  2. resolved Dec 08, 2021, 02:40 PM UTC

    UPDATE: AWS engineers identified the issue with their cloud platform and made the necessary repairs. The Ekklesia platform is operating normally and clients should not see issues with media storage/uploads or using the prayer cloud.

Your product runs on more than Ekklesia 360

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →