Resolved after 17 hours 19 minutes, affecting Media Storage and Historian and 1 more, on December 7, 2021.
UPDATE: AWS engineers identified the issue with their cloud platform and made the necessary repairs. The Ekklesia platform is operating normally and clients should not see issues with media storage/uploads or using the prayer cloud.
Affected components
Update timeline
- investigating Dec 07, 2021, 09:21 PM UTC
Due to a wide-spread issue with AWS Services, the Ekklesia platform is seeing a degradation of operational efficiency. This issue is impacting various aspect of the E360 platform including media storage and the prayer cloud. We apologize for this inconvenience and are working with AWS to get the system back to full operational efficiency.
- resolved Dec 08, 2021, 02:40 PM UTC
UPDATE: AWS engineers identified the issue with their cloud platform and made the necessary repairs. The Ekklesia platform is operating normally and clients should not see issues with media storage/uploads or using the prayer cloud.
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