Resolved after 16 days 4 hours, affecting Media Storage, on April 19, 2022.
We are continuing to monitor for any further issues.
Affected components
Media Storage
Update timeline
- investigating Apr 19, 2022, 12:49 PM UTC
We are currently looking into an issue with slow media processing times
- monitoring Apr 19, 2022, 02:21 PM UTC
On Sunday, when we added 4 additional servers we had a configuration issue that caused some of our background jobs, mainly media processing, to not run. We have turned them all on now and the system is working through the backlog of jobs.
- monitoring May 05, 2022, 04:49 PM UTC
We are continuing to monitor for any further issues.
- resolved May 05, 2022, 04:49 PM UTC
This incident has been resolved.
Your product runs on more than Ekklesia 360
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services