Egnyte incident
Intermittent issues with Microsoft Co-edit in multiple regions
Egnyte experienced a major incident on June 12, 2025 affecting Public APIs and Integrations, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 03:54 PM UTC
We are currently investigating issues with Microsoft Co-Edit integration in the European and US regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
- investigating Jun 12, 2025, 04:25 PM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
- identified Jun 12, 2025, 04:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 12, 2025, 04:47 PM UTC
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
- resolved Jun 12, 2025, 04:58 PM UTC
This incident has been resolved.