Egnyte experienced a minor incident on April 8, 2025 affecting Preview and Reports and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
PreviewReportsDesktop AppSync
Update timeline
- investigating Apr 08, 2025, 06:23 AM UTC
We are currently investigating issues in the US-East Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
- resolved Apr 08, 2025, 06:30 AM UTC
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.