Eftsure incident

Production Outage

Critical Resolved View vendor source →

Eftsure experienced a critical incident on October 15, 2025 affecting Supplier Portal/ Forms and Supplier Mailout and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2025, 03:34 AM UTC
Resolved
Oct 15, 2025, 03:53 AM UTC
Duration
19m
Detected by Pingoru
Oct 15, 2025, 03:34 AM UTC

Affected components

Supplier Portal/ FormsSupplier MailoutBank OverlayAPIsDashboardSupplier OnboardingSupplier ManagementPayments ReviewReportsDocument Library

Update timeline

  1. investigating Oct 15, 2025, 03:34 AM UTC

    We are currently investigating this issue.

  2. resolved Oct 15, 2025, 03:53 AM UTC

    This incident has been resolved.