Eftsure incident

Login via SAML SSO is experiencing an issue

Major Resolved View vendor source →

Eftsure experienced a major incident on November 17, 2025 affecting Bank Overlay and Dashboard and 1 more component, lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 11:48 PM UTC
Resolved
Nov 18, 2025, 02:10 AM UTC
Duration
2h 21m
Detected by Pingoru
Nov 17, 2025, 11:48 PM UTC

Affected components

Bank OverlayDashboardSupplier OnboardingSupplier ManagementPayments ReviewReportsDocument Library

Update timeline

  1. investigating Nov 17, 2025, 11:48 PM UTC

    We are currently investigating this issue.

  2. identified Nov 18, 2025, 12:03 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 18, 2025, 12:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 18, 2025, 02:10 AM UTC

    This incident has been resolved.