Edmentum incident

Intermittent Login Issues

Minor Resolved View vendor source →

Edmentum experienced a minor incident on October 17, 2022 affecting Courseware and Exact Path, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2022, 04:04 PM UTC
Resolved
Oct 17, 2022, 05:05 PM UTC
Duration
1h 1m
Detected by Pingoru
Oct 17, 2022, 04:04 PM UTC

Affected components

CoursewareExact Path

Update timeline

  1. investigating Oct 17, 2022, 04:04 PM UTC

    We have received reports of logins intermittently not working on Courseware and Exact Path and are currently researching the issue.

  2. monitoring Oct 17, 2022, 04:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 17, 2022, 05:05 PM UTC

    This incident has been resolved.