Edmentum incident

Apex Learning Degraded Performance

Major Resolved View vendor source →

Edmentum experienced a major incident on October 21, 2022 affecting Apex Courses and Apex Tutorials, lasting 12h 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2022, 03:30 PM UTC
Resolved
Oct 22, 2022, 03:52 AM UTC
Duration
12h 22m
Detected by Pingoru
Oct 21, 2022, 03:30 PM UTC

Affected components

Apex CoursesApex Tutorials

Update timeline

  1. monitoring Oct 21, 2022, 04:10 PM UTC

    We are aware of an issue causing degraded performance for Apex. We have identified the cause and implemented a fix. We are currently monitoring performance.

  2. monitoring Oct 21, 2022, 06:00 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Oct 22, 2022, 03:52 AM UTC

    This incident has been resolved. We will continue to monitor performance.