Edmentum incident

Apex Learning Slowness and Timeouts

Minor Resolved View vendor source →

Edmentum experienced a minor incident on February 14, 2023 affecting Apex Courses and Apex Tutorials, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2023, 02:22 PM UTC
Resolved
Feb 14, 2023, 03:21 PM UTC
Duration
59m
Detected by Pingoru
Feb 14, 2023, 02:22 PM UTC

Affected components

Apex CoursesApex Tutorials

Update timeline

  1. investigating Feb 14, 2023, 02:22 PM UTC

    We are currently investigating slowness and timeouts within Apex Learning.

  2. identified Feb 14, 2023, 02:32 PM UTC

    The issue has been identified and the impact is limited to Teachers and Administrators at this time.

  3. monitoring Feb 14, 2023, 03:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 14, 2023, 03:21 PM UTC

    This incident has been resolved.