Edmentum incident

Clever SSO Issue

Minor Resolved View vendor source →

Edmentum experienced a minor incident on April 17, 2023 affecting Courseware and Exact Path and 1 more component, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2023, 12:45 PM UTC
Resolved
Apr 17, 2023, 03:51 PM UTC
Duration
3h 5m
Detected by Pingoru
Apr 17, 2023, 12:45 PM UTC

Affected components

CoursewareExact PathStudy Island

Update timeline

  1. investigating Apr 17, 2023, 01:13 PM UTC

    Clever is currently investigating an intermittent issue impacting the ability to login via SSO, using Clever, for some districts. Updates can be found here: https://status.clever.com/incidents/cx0nbhsk99yv

  2. monitoring Apr 17, 2023, 02:10 PM UTC

    Clever has implemented a fix and is continuing to monitor the issue.

  3. resolved Apr 17, 2023, 03:51 PM UTC

    Clever has resolved this incident.