Edmentum incident

Apex Learning Login Issues

Major Resolved View vendor source →

Edmentum experienced a major incident on May 18, 2023 affecting Apex Courses and Apex Tutorials, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2023, 04:18 PM UTC
Resolved
May 18, 2023, 04:52 PM UTC
Duration
33m
Detected by Pingoru
May 18, 2023, 04:18 PM UTC

Affected components

Apex CoursesApex Tutorials

Update timeline

  1. investigating May 18, 2023, 04:18 PM UTC

    We are currently investigating an issue regarding the ability to login to Apex Learning. Users may receive a "Session Expired" message.

  2. identified May 18, 2023, 04:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 18, 2023, 04:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 18, 2023, 04:52 PM UTC

    This incident has been resolved.