Edmentum incident

Study Island Login Issues

Minor Resolved View vendor source →

Edmentum experienced a minor incident on November 13, 2023 affecting Study Island, lasting 21h 15m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2023, 04:13 PM UTC
Resolved
Nov 14, 2023, 01:28 PM UTC
Duration
21h 15m
Detected by Pingoru
Nov 13, 2023, 04:13 PM UTC

Affected components

Study Island

Update timeline

  1. investigating Nov 13, 2023, 04:13 PM UTC

    We are currently investigating an issue regarding the ability for some users to login to Study Island.

  2. identified Nov 13, 2023, 07:59 PM UTC

    We have isolated the issue and are continuing to work towards a resolution.

  3. resolved Nov 14, 2023, 01:28 PM UTC

    This incident has been resolved.