Edmentum incident

Study Island Login Issues

Major Resolved View vendor source →

Edmentum experienced a major incident on May 7, 2024 affecting Study Island, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2024, 05:11 PM UTC
Resolved
May 07, 2024, 05:46 PM UTC
Duration
35m
Detected by Pingoru
May 07, 2024, 05:11 PM UTC

Affected components

Study Island

Update timeline

  1. investigating May 07, 2024, 05:28 PM UTC

    We are currently investigating an issue restricting the ability to login to Study Island.

  2. investigating May 07, 2024, 05:28 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 07, 2024, 05:35 PM UTC

    The issue has been identified and a fix implemented. We will continue to monitor performance.

  4. resolved May 07, 2024, 05:46 PM UTC

    The issue has been resolved. We will continue to monitor.