Edmentum incident

Courseware and Exact Path Incident

Major Resolved View vendor source →

Edmentum experienced a major incident on November 14, 2024 affecting Courseware and Exact Path, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2024, 08:30 PM UTC
Resolved
Nov 14, 2024, 09:30 PM UTC
Duration
59m
Detected by Pingoru
Nov 14, 2024, 08:30 PM UTC

Affected components

CoursewareExact Path

Update timeline

  1. investigating Nov 14, 2024, 08:41 PM UTC

    We are currently investigating an issue with login for Courseware and Exact Path.

  2. monitoring Nov 14, 2024, 08:46 PM UTC

    A fix has been implemented and services are operating as expected. We will continue to monitor performance.

  3. resolved Nov 14, 2024, 09:53 PM UTC

    The issue has been resolved. We will continue to monitor.