Edmentum incident

Exact Path issue

Major Resolved View vendor source →

Edmentum experienced a major incident on December 3, 2024 affecting Exact Path, lasting 4h 45m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2024, 01:07 PM UTC
Resolved
Dec 03, 2024, 05:53 PM UTC
Duration
4h 45m
Detected by Pingoru
Dec 03, 2024, 01:07 PM UTC

Affected components

Exact Path

Update timeline

  1. investigating Dec 03, 2024, 01:07 PM UTC

    We are investigating errors seen with Exact Path

  2. identified Dec 03, 2024, 03:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 03, 2024, 05:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 03, 2024, 05:53 PM UTC

    This incident has been resolved.