Edmentum incident

Apex Incident

Major Resolved View vendor source →

Edmentum experienced a major incident on December 13, 2024 affecting Apex Courses and Apex Tutorials, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2024, 04:21 AM UTC
Resolved
Dec 13, 2024, 05:26 AM UTC
Duration
1h 5m
Detected by Pingoru
Dec 13, 2024, 04:21 AM UTC

Affected components

Apex CoursesApex Tutorials

Update timeline

  1. identified Dec 13, 2024, 04:55 AM UTC

    We are investigating an issue with ALVS logins.

  2. identified Dec 13, 2024, 04:58 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Dec 13, 2024, 05:26 AM UTC

    This issue has been resolved. We will continue to monitor the platform's performance.