Edmentum incident

Apex Login Issues

Major Resolved View vendor source →

Edmentum experienced a major incident on April 21, 2025 affecting Apex Courses and Apex Tutorials, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 01:30 PM UTC
Resolved
Apr 21, 2025, 02:45 PM UTC
Duration
1h 15m
Detected by Pingoru
Apr 21, 2025, 01:30 PM UTC

Affected components

Apex CoursesApex Tutorials

Update timeline

  1. investigating Apr 21, 2025, 02:06 PM UTC

    We are investigating an issue with logins to the Apex platform.

  2. investigating Apr 21, 2025, 02:08 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 21, 2025, 02:28 PM UTC

    We have identified the issue and implemented a fix. Logins are performing as expected. We will continue to monitor the performance of the platform.

  4. resolved Apr 21, 2025, 02:45 PM UTC

    This incident has been resolved.