Edmentum incident

Exact Path issue

Major Resolved View vendor source →

Edmentum experienced a major incident on April 23, 2025 affecting Courseware and Exact Path, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2025, 12:21 PM UTC
Resolved
Apr 23, 2025, 12:52 PM UTC
Duration
31m
Detected by Pingoru
Apr 23, 2025, 12:21 PM UTC

Affected components

CoursewareExact Path

Update timeline

  1. identified Apr 23, 2025, 12:21 PM UTC

    An issue preventing login to the platform has been identified. Teams are working on resolving the issue.

  2. identified Apr 23, 2025, 12:25 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Apr 23, 2025, 12:44 PM UTC

    Teams have implemented a fix for the issue and are monitoring the results.

  4. monitoring Apr 23, 2025, 12:45 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 23, 2025, 12:52 PM UTC

    This incident has been resolved.