EDIS Global experienced a major incident on August 24, 2026, lasting 4h 19m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 24, 2026, 01:45 PM UTC
We are currently experiencing network connectivity issues affecting services in our Warsaw, Poland location. Our network engineering team is actively investigating the issue and working to restore normal connectivity as quickly as possible. We apologize for any inconvenience and will provide further updates as more information becomes available.
- investigating Aug 24, 2026, 04:18 PM UTC
Our upstream provider has completed an emergency upgrade of the network infrastructure in Warsaw, which has significantly improved stability. The network is currently operational and has remained stable since the upgrade. Our engineers and the upstream provider continue to work on a permanent resolution. During this time, short periods of degraded performance or brief interruptions may still occur while additional remediation measures are being implemented. We will continue to monitor the situation closely and will provide further updates as soon as more information becomes available. Thank you for your patience and understanding.
- resolved Aug 24, 2026, 06:05 PM UTC
We’ve now resolved the incident. Thank you for your patience.