Edgenuity incident

Imagine Learning Classroom - Issues Logging In and Using Applications

Critical Resolved View vendor source →

Edgenuity experienced a critical incident on March 9, 2026 affecting Imagine Learning EL Education and Imagine Learning Guidebooks and 1 more component, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 11:59 AM UTC
Resolved
Mar 09, 2026, 02:30 PM UTC
Duration
2h 31m
Detected by Pingoru
Mar 09, 2026, 11:59 AM UTC

Affected components

Imagine Learning EL EducationImagine Learning GuidebooksImagine Learning Illustrative MathematicsImagine Learning Odell Education

Update timeline

  1. investigating Mar 09, 2026, 11:59 AM UTC

    Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom. The application web page is not loading for some users. Some users are currently unable to log in. For those who can log in, certain pages may load slowly or fail to load. We apologize for the inconvenience and will provide an update as soon as more information is available.

  2. monitoring Mar 09, 2026, 12:37 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  3. resolved Mar 09, 2026, 02:30 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.