Edgenuity incident

Imagine Edgenuity - Some Activities Present Error Message

Major Resolved View vendor source →
Started
Mar 31, 2026, 05:24 PM UTC
Resolved
Mar 31, 2026, 11:39 PM UTC
Duration
6h 15m
Detected by Pingoru
Mar 31, 2026, 05:24 PM UTC

Affected components

Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City IndependentImagine Purpose 6-12

Update timeline

  1. investigating Mar 31, 2026, 05:24 PM UTC

    Our team is actively investigating an issue impacting users of Imagine Edgenuity. Students may see an error message when completing some activities. We apologize for the inconvenience and will provide an update soon.

  2. identified Mar 31, 2026, 05:56 PM UTC

    Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

  3. identified Mar 31, 2026, 06:00 PM UTC

    Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

  4. monitoring Mar 31, 2026, 07:58 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  5. resolved Mar 31, 2026, 11:39 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

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