Ecwid experienced a minor incident on April 17, 2023 affecting API, lasting 6h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Apr 17, 2023, 05:07 AM UTC
We carry out scheduled maintenance of production environment from 05:00 to 11:00 UTC. During this time, batch requests (https://api-docs.ecwid.com/reference/batch-requests) will be unavailable. This will affect users using custom apps with batch requests API. All your data (products, orders, customer details, store settings, etc) is safe and intact. If you have any questions you can reach our Support team via email at [email protected]. Premium users can contact us via Live Chat from Ecwid Dashboard > Get Help > Open Live Chat.
- resolved Apr 17, 2023, 11:18 AM UTC
Scheduled maintenance of production environment has ended. Batch requests should be available now.