EcoStruxure IT incident

EcoStruxure IT web application unavailable

Minor Resolved View vendor source →

EcoStruxure IT experienced a minor incident on March 23, 2021 affecting EcoStruxure IT Expert, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2021, 06:42 PM UTC
Resolved
Mar 23, 2021, 07:38 PM UTC
Duration
55m
Detected by Pingoru
Mar 23, 2021, 06:42 PM UTC

Affected components

EcoStruxure IT Expert

Update timeline

  1. identified Mar 23, 2021, 06:42 PM UTC

    We have identified an issue with an external service provider. Users might be unable to authenticate.

  2. identified Mar 23, 2021, 07:37 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Mar 23, 2021, 07:38 PM UTC

    This incident has been resolved.