EcoStruxure IT incident

Push Notifications are failing for EcoStruxureIT App on Android phones

Major Resolved View vendor source →

EcoStruxure IT experienced a major incident on April 8, 2021 affecting Push notifications and EcoStruxure IT Mobile, lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2021, 10:53 AM UTC
Resolved
Apr 08, 2021, 01:50 PM UTC
Duration
2h 57m
Detected by Pingoru
Apr 08, 2021, 10:53 AM UTC

Affected components

Push notificationsEcoStruxure IT Mobile

Update timeline

  1. investigating Apr 08, 2021, 10:53 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 08, 2021, 01:47 PM UTC

    The issue has been resolved. The configuration for the push notifications has been corrected.

  3. resolved Apr 08, 2021, 01:50 PM UTC

    This incident has been resolved.