EcoStruxure IT incident

EcoStruxure IT Mobile app(ANDROID only) fails loading for some of the non-English languages

Major Resolved View vendor source →

EcoStruxure IT experienced a major incident on October 11, 2021 affecting EcoStruxure IT Mobile, lasting 6h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2021, 01:33 PM UTC
Resolved
Oct 11, 2021, 07:35 PM UTC
Duration
6h 1m
Detected by Pingoru
Oct 11, 2021, 01:33 PM UTC

Affected components

EcoStruxure IT Mobile

Update timeline

  1. investigating Oct 11, 2021, 01:33 PM UTC

    We are currently working on a fix.

  2. resolved Oct 11, 2021, 07:35 PM UTC

    This incident has been resolved and a new version of the Android app is available on the Google play store.