EcoStruxure IT incident

Measurement Processing Delays

Notice Resolved View vendor source →

EcoStruxure IT experienced a notice incident on March 14, 2022 affecting EcoStruxure IT Expert, lasting 20h 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2022, 01:53 PM UTC
Resolved
Mar 15, 2022, 10:43 AM UTC
Duration
20h 50m
Detected by Pingoru
Mar 14, 2022, 01:53 PM UTC

Affected components

EcoStruxure IT Expert

Update timeline

  1. investigating Mar 14, 2022, 01:53 PM UTC

    We have identified an issue with our data processing infrastructure and are working on a fix. The issue is causing measurements to be delayed for Public-API only. No data has been lost.

  2. resolved Mar 15, 2022, 10:43 AM UTC

    This incident has been resolved.