EcoStruxure IT incident

Problem loading incident comments for some users with EcoStruXure Asset Advisor subscription

Major Resolved View vendor source →

EcoStruxure IT experienced a major incident on June 30, 2022 affecting EcoStruxure IT Mobile, lasting 1d 8h. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2022, 07:36 AM UTC
Resolved
Jul 01, 2022, 03:41 PM UTC
Duration
1d 8h
Detected by Pingoru
Jun 30, 2022, 07:36 AM UTC

Affected components

EcoStruxure IT Mobile

Update timeline

  1. investigating Jun 30, 2022, 07:36 AM UTC

    We are currently investigating the issue

  2. investigating Jun 30, 2022, 07:37 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 30, 2022, 07:43 AM UTC

    The issue has been identified and we are working on a fix.

  4. monitoring Jun 30, 2022, 12:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 01, 2022, 03:41 PM UTC

    This incident has been resolved