EcoStruxure IT incident

Push notifications processing delays

Minor Resolved View vendor source →

EcoStruxure IT experienced a minor incident on August 2, 2022 affecting EcoStruxure IT Expert and EcoStruxure IT Advisor and 1 more component, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2022, 07:03 PM UTC
Resolved
Aug 02, 2022, 09:59 PM UTC
Duration
2h 56m
Detected by Pingoru
Aug 02, 2022, 07:03 PM UTC

Affected components

EcoStruxure IT ExpertEcoStruxure IT AdvisorEcoStruxure IT Mobile

Update timeline

  1. identified Aug 02, 2022, 07:03 PM UTC

    We have identified an issue with our mobile app push notifications and are working on a fix. The issue is causing push notifications on mobile to be delayed.

  2. resolved Aug 02, 2022, 09:59 PM UTC

    This incident has been resolved.