EcoStruxure IT experienced a major incident on August 3, 2022 affecting EcoStruxure Asset Advisor, lasting 16h 20m. The incident has been resolved; the full update timeline is below.
Affected components
EcoStruxure Asset Advisor
Update timeline
- investigating Aug 03, 2022, 01:56 PM UTC
We have identified an issue with our mobile app push notifications and are working on a fix. The issue is causing push notifications on mobile to be delayed.
- identified Aug 03, 2022, 02:17 PM UTC
We have identified an issue with our mobile app notifications and are working on a fix. The issue is causing notifications for customers using EcoStruxure asset Advisor to being processed right now
- resolved Aug 04, 2022, 06:17 AM UTC
This incident has been resolved.