EcoStruxure IT incident

Push notifications processing delays

Major Resolved View vendor source →

EcoStruxure IT experienced a major incident on August 4, 2022 affecting EcoStruxure Asset Advisor, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2022, 07:24 AM UTC
Resolved
Aug 04, 2022, 08:40 AM UTC
Duration
1h 15m
Detected by Pingoru
Aug 04, 2022, 07:24 AM UTC

Affected components

EcoStruxure Asset Advisor

Update timeline

  1. identified Aug 04, 2022, 07:24 AM UTC

    We have identified an issue with our mobile app notifications and are working on a fix. The issue is causing notifications for customers using EcoStruxure Asset Advisor to not being processed right now

  2. resolved Aug 04, 2022, 08:40 AM UTC

    This incident has been resolved.