EcoStruxure IT incident

Measurement Processing Delays

Minor Resolved View vendor source →

EcoStruxure IT experienced a minor incident on March 8, 2024 affecting EcoStruxure IT Expert and EcoStruxure IT Mobile, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2024, 10:08 PM UTC
Resolved
Mar 08, 2024, 11:40 PM UTC
Duration
1h 31m
Detected by Pingoru
Mar 08, 2024, 10:08 PM UTC

Affected components

EcoStruxure IT ExpertEcoStruxure IT Mobile

Update timeline

  1. investigating Mar 08, 2024, 10:08 PM UTC

    We have identified an issue with our data processing infrastructure and are working on a fix. The issue is causing measurements to be delayed for some customers. No data has been lost.

  2. resolved Mar 08, 2024, 11:40 PM UTC

    This incident has been resolved.