EcoStruxure IT incident

EcoStruxure IT mobile app push notifications unavailable

Major Resolved View vendor source →

EcoStruxure IT experienced a major incident on December 25, 2023 affecting EcoStruxure IT Mobile, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Dec 25, 2023, 11:28 PM UTC
Resolved
Dec 26, 2023, 01:00 AM UTC
Duration
1h 32m
Detected by Pingoru
Dec 25, 2023, 11:28 PM UTC

Affected components

EcoStruxure IT Mobile

Update timeline

  1. investigating Dec 25, 2023, 11:28 PM UTC

    We have identified an issue with our EcoStruxure IT mobile app notifications and are working on a fix. The issue is causing notifications for some customers using our android app to not being processed right now.

  2. resolved Dec 26, 2023, 08:37 AM UTC

    This incident has been resolved.