EcoStruxure IT incident

Issue with viewing alarms overview in the mobile app

Major Resolved View vendor source →

EcoStruxure IT experienced a major incident on March 26, 2025 affecting EcoStruxure IT Mobile, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2025, 11:19 AM UTC
Resolved
Mar 26, 2025, 11:58 AM UTC
Duration
38m
Detected by Pingoru
Mar 26, 2025, 11:19 AM UTC

Affected components

EcoStruxure IT Mobile

Update timeline

  1. investigating Mar 26, 2025, 11:19 AM UTC

    We are currently investigating this issue.

  2. identified Mar 26, 2025, 11:24 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 26, 2025, 11:42 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Mar 26, 2025, 11:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Mar 26, 2025, 11:56 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 26, 2025, 11:58 AM UTC

    This incident has been resolved.