Ecosmic incident

Keep-out Zone full-catalogue runs sporadically fail due to a timeout

Ongoing since 10:01 AM UTC, affecting VALKYR (Keep-out Zone service).

monitoring Nov 05, 2026, 05:50 PM UTC

The fix has been deployed.

Started
Nov 05, 2026, 10:01 AM UTC
Resolved
Ongoing
Duration
● 8h 28m
Detected by Pingoru
Nov 05, 2026, 10:01 AM UTC

Affected components

VALKYR (Keep-out Zone service)

Update timeline

  1. investigating Nov 05, 2026, 10:01 AM UTC

    Recent runs on the full catalogue have been failing due to a subset of workers being automatically killed due to a timeout. Investigation is ongoing.

  2. identified Nov 05, 2026, 04:51 PM UTC

    We’re deploying a fix to ensure that timeouts are automatically retried in the case affecting the failed runs.

  3. monitoring Nov 05, 2026, 05:50 PM UTC

    The fix has been deployed.

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