eco Domain Registry incident
.eco web portal is down. EPP is still available
Resolved after 3 hours 21 minutes, affecting .eco registry, on February 4, 2025.
The .eco registry web portal was unavailable between 19:06 - 19:17 UTC on February 4 due to a system failure in the firewall used to protect the service. This issue was identical to the incident that impacted the primary firewall on January 21. The firewall vendor supplied a patch to address the issue and the patch was applied on February 4 at 20:30. EPP access to the .eco registry was not impacted by this incident.
Affected components
Update timeline
- investigating Feb 04, 2025, 07:14 PM UTC
We are currently investigating the issue.
- monitoring Feb 04, 2025, 07:19 PM UTC
Service has been restored. We are monitoring the site for further issues.
- resolved Feb 04, 2025, 10:36 PM UTC
This incident has been resolved.
- postmortem Feb 07, 2025, 04:17 PM UTC
The .eco registry web portal was unavailable between 19:06 - 19:17 UTC on February 4 due to a system failure in the firewall used to protect the service. This issue was identical to the incident that impacted the primary firewall on January 21. The firewall vendor supplied a patch to address the issue and the patch was applied on February 4 at 20:30. EPP access to the .eco registry was not impacted by this incident.
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