eCatholic incident

Website and Payments outage

Critical Resolved View vendor source →

eCatholic experienced a critical incident on June 5, 2026 affecting Donation Forms and Websites and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 04:50 PM UTC
Resolved
Jun 05, 2026, 06:02 PM UTC
Duration
1h 12m
Detected by Pingoru
Jun 05, 2026, 04:50 PM UTC

Affected components

Donation FormsWebsitesPayments CenterDonor Accounts

Update timeline

  1. investigating Jun 05, 2026, 04:50 PM UTC

    We are aware of an issue that has caused an outage of our Websites and Payments. We will update this page as we have more information.

  2. monitoring Jun 05, 2026, 05:27 PM UTC

    We identified an access configuration issue affecting our core application servers, which prevented our Websites and Payments from launching correctly. The access was restored and all websites and payments are back online. We will continue to monitor.

  3. resolved Jun 05, 2026, 06:02 PM UTC

    Everything is stable and we're sounding the all-clear. Our sincere apologies for the trouble, we appreciate everyone's patience!