Resolved after 22 hours 11 minutes, affecting Ecamm App and Ecamm For Zoom and 1 more, on June 26, 2026.
This incident has been resolved. If you are still seeing error message connecting to Ecamm servers, try changing your Mac's DNS server, or contact our support team for additional troubleshooting.
Affected components
Update timeline
- monitoring Jun 26, 2026, 03:13 PM UTC
A DNS issue prevented many Ecamm services from functioning on Friday morning. The issue has been corrected, but users may see connection issues until DNS changes propagate throughout the afternoon.
- monitoring Jun 26, 2026, 03:13 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 27, 2026, 01:24 PM UTC
This incident has been resolved. If you are still seeing error message connecting to Ecamm servers, try changing your Mac's DNS server, or contact our support team for additional troubleshooting.
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